help.nfc.usda.govContact Us | National Finance Center

 Skip to Main Content United States Department of Agriculture National Finance Center Additional Links About Contact Us Subscribe Menu Home Services HR and Payroll Financial Services MyNFC HR and Payroll Clients Financial Services Clients Insurance Services Clients National Finance Center / Contact Us NFC Help Desks Whether your questions are technical in nature or you're inquiring about any Human Resources, Payroll, or technical issues, NFC is here to assist you in getting the answers you need. HR/Payroll Help ServiceNow Submit incidents via the Internet using ServiceNow. Users can submit incidents 24 x 7 except for during scheduled maintenance periods. Log into Console (eAuth) Log into Console Non-System Emergency Preparedness Section 508 Accessibility Administrative Billings Processing ABCO ABCO Claims HR and Payroll Processing Agency Accounting Agency Address Changes EmpowHR eOPF EPIC Web FERCCA HCUP International Organization Employees Military Leave Military Service Deposit Payroll/Personnel System Retirement SF-50 Reprints SF-1150 Thrift Savings Plan Insurance Processing CLER DPRS TIPS FEHB Manual Pay Processing Manual Payments Non-Receipt of Pay Quick Service Request Suspense Corrections Research and Inquiry EPP ServiceNow TMGT User/Work Groups W-2 Written Inquiries Reporting Insight T&A Processing Time & Attendance Technical Help Submit a Ticket Online To submit a trouble ticket online please click on 'Create Request.' Log into Console (eAuth) Log into Console Help Desk Information Toll Free Number: 1-800-767-9641 Email: OSC.ETIX@USDA.GOV Hours of Operations: 24 Hours a Day, 7 Days a Week (including Federal holidays) Help Desks HR and Payroll Assistance Help Desk Information I am an Agency Authorized Contact Toll Free Number : 1-855-NFC4GOV (1-855-632-4468) Hours of Operation : 6:30 AM to 5:00 PM Central Time, Monday through Friday (except for Federal holidays) For faster service, please have your Contact Type and POI readily available. I am not an Agency Authorized Contact ONLY Agency Authorized Contacts (AACs) listed in Table Management System (TMGT) Table 063, Contact Types 12-22, may call the NFC Contact Center with questions regarding NFC systems and processes. If you are not an AAC please contact your Agency servicing Personnel Office. Log into Console (eAuth) Log into Console Technical Assistance Help Desk Information Toll Free Number: 1-800-767-9641 Email: OSC.ETIX@USDA.GOV Hours of Operation: 24 Hours a Day, 7 Days a Week (including Federal holidays) Log into Console (eAuth) Log into Console Additional Help Desk Information ServiceNow Customer Service Portal User Guide Callers who are hearing or speech impaired: Federal Relay Services Online: www.federalip.us VRS: 1-877-709-5798 TTY: 1-800-877-8339 Last Updated / Reviewed: December 17, 2019 Home OCFO Accessibility Statement Site Map USDA Policies & Links USAJOBS OCFO Continuity of Operations USDA Privacy Impact Assessment OCFO Privacy Policy Send Us Feedback FOIA Federal Executive Board USDA Non-Discrimination Statement OCFO Civil Rights Office No FEAR Act Law No FEAR Act Data Information Quality USDA OCFO USDA Plain Writing USDA Digital Strategy Open Government WhiteHouse.gov USDA USA.gov...